Refund policy

Last updated: August 27, 2026

Every Quotle shirt is printed to order. Because each item is made specifically after checkout, we do not accept returns or exchanges for change of mind, incorrect size selection, color preference, or other buyer preference reasons.

Damaged, misprinted, defective, or incorrect items

If your shirt arrives damaged, misprinted, defective, or different from what you ordered, contact us within 30 days of delivery. Please include your order number, the email used at checkout, and clear photos of the issue.

We will review the issue and, if approved, arrange a free replacement or refund. In most cases, damaged or defective items do not need to be returned.

Wrong address or delivery issues

Please check your shipping address carefully before placing an order. If you entered the wrong address, contact us as soon as possible. We can only make changes when the order has not yet moved into production or shipping.

If an order is returned because of an incorrect or incomplete address, we will help review the next step, but additional shipping costs may apply.

Cancellations

If you need to cancel an order, contact us right away. Cancellations are not guaranteed once an order has entered production.

Refund timing

Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the refund after it is processed.

Need help?

Contact Quotle through the contact page with your order number and a short description of what is going on.